Privacy Policy

Introduction

Meku Cleaning Services Ltd ("Meku," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR).

Information We Collect

We collect personal data to provide our services and manage our business operations. This may include:

• Contact Information: Name, address, email address, and phone number.
• Property Details: Information about your home, such as the number of bedrooms and bathrooms, and any specific cleaning instructions or preferences.
• Payment Information: Payment details collected to process transactions securely.
• Communication Data: Records of your correspondence with us.

How We Use Your Information

We use your data to:

• Provide, schedule, and manage our cleaning services.
• Process payments and issue invoices.
• Communicate with you regarding your service appointments.
• Enhance and personalize your cleaning experience.
• Comply with our legal and accounting obligations.

Data Sharing and Security

Your personal data is treated as strictly confidential. We will not sell or rent your information to third parties. We may share your data with trusted partners (e.g., our CRM system, payment processors) only to the extent necessary to perform our services and with your explicit consent. We implement appropriate technical and organizational security measures to protect your data from unauthorized access or disclosure.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate or incomplete data.
• Request the deletion of your personal data.
• Object to the processing of your data.

To exercise any of these rights, please contact us at info@mekucleaningservicesltd.co.uk.